Customer service experience: personal, empathetic and always available

Good customer service for ecommerce should be easily accessible, empathetic and have knowledge of products. With over 13 years of customer service outsourcing in ecommerce, Salesupply knows this like no other.

Whether you want to outsource your entire customer service, are looking for ‘after hours’ support for evening and weekends or even an overflow call center, the customer service agents of Salesupply are at your service.

Outsource your customer service to Salesupply:

• Ecommerce specialised
• Peak & seasonal service, evenings and weekends
• International in 36 languages and 3 time zones
• Phone, email, chat, social media, WhatsApp
• Fast integration with existing interfaces
• Real-time reporting through a personal dashboard
• Dedicated and shared agents

Plug & Play interface integration

As an outsourcing specialist in customer service for ecommerce, we have integrations for the most commonly used ecommerce platforms and ERP systems. This allows us to set up your customer service both quickly and efficiently. We offer standard interfaces for:

 Demandware / Salesforce
 Magento (1 and 2)
 Shopify
 WooCommerce
 Prestashop
 Demandware
 Intershop
 Salesforce ecommerce cloud
 Lightspeed
 Linnworks

Ticket System Support

Do you have your own ticket system? No problem! We work with different systems for our customers. We have experience with systems including:
 Zendesk
 Salesforce
 OBI4wan
 ROBIN
 GREYHOUND
 ShopCtrl