Fulfilment Sweden

Fulfilment Sweden – What to keep in mind

In Europe, Sweden is often ranked among the top ten biggest e-commerce markets, highlighting a significant role in the region’s digital economy. Globally, the country secures a notable position, frequently appearing within the top 25 largest eCommerce markets. This is a testament to Sweden’s advanced digital infrastructure and high internet penetration rate, which are key factors driving its robust online retail sector. In 2023, the Swedish eCommerce market reached an impressive value of approximately $25 billion, demonstrating steady growth fueled by a tech-savvy population and widespread adoption of online shopping.

Sustainable shopping practices are increasingly popular, with many Swedish consumers favoring eco-friendly and second-hand products. These trends underscore Sweden’s dynamic e-commerce landscape, which is characterized by innovation and a strong commitment to sustainability.

Sweden E-commerce is still growing

Swedish e-commerce is expected to experience robust growth. Predictions indicate that the market will grow by around 10%, reaching over 27 billion by the end of 2024. This growth is fueled by increasing consumer confidence in online shopping, a surge in mobile commerce, and a strong emphasis on sustainable and eco-friendly purchasing options. As digital infrastructure continues to advance and consumer preferences evolve, Swedish e-commerce is set for significant expansion in the coming years.

Swedes favor both local giants like Apotea and CDON, as well as international platforms like Zalando and Amazon. They delight e-commerce providers with a comparatively low returns rate: according to market studies, more than one in three Swedes have never returned an online order. Regarding logistics, Swedes strongly prefer to have their parcels delivered to their home. This preference is supported by reliable logistics services and flexible delivery options, including scheduled delivery times and real-time tracking.

Fulfillment Centers in Sweden by Salesupply

Ecommerce profits have been under pressure, making cost reductions critical for the sustainability of many online stores. Cross-border deliveries to Scandinavia offer significant cost-saving options. Starting at rather low order volumes of 300-400 per month, merchants can save up to €5 per parcel on last mile delivery when products are stored locally.

Salesupply’s fulfilment center in Sweden, located in Höör offers a range of logistical solutions tailored to ecommerce businesses. The strategically located center is close to Malmo, Lund and the Danish border, offering easy access to cross-border fulfillment. The fulfilment facility provides efficient order processing for B2C, offering specialized ecommerce solutions and cloud-based order management systems. With features like end-to-end shipment tracking, rapid integration and local carriers, Salesupply ensures enhanced delivery speed, reduced costs, and increased customer satisfaction. These advantages make it a compelling choice for businesses targeting the Swedish and broader European markets.

Our Fulfilment services in Sweden

Order management

The customer clicks the ‘buy’ button and we pick, pack, and ship the order – quickly and accurately – 7 days a week. At Salesupply, we take on the whole process, including receiving, tracking, fulfilling and returning the orders. Our Order Management System (OMS) has plug & play integrations for the most widely used e-commerce platforms, marketplaces, and ERP systems.

24/7 real-time overview

At Salesupply you are in control, therefore we have put a lot of effort in providing you with a 24/7 real-time overview of your fulfilment process. With our dashboard application our clients always have the latest insight into the fulfilment process. And in the Fulfillment portal you have access to all (daily/weekly/monthly/yearly) fulfilment reports.

Inventory management

With Salesupply as your fulfilment partner, your customers will never miss out on your products. Through the seamless integration, we will take care of the inventory planning so you never have to worry about overstocks, understocks, losses, and shortages.

Returns management

When done right, returns don’t have to cost as much as you are currently being charged. In addition, returns can help increase repeat sales and promote positive word of mouth. At Salesupply, we can provide full returns services including: same-day customer refunds, optimized return-to-stock, and product refurbish and repair.

FbM services

At Salesupply you are in control, therefore we have put a lot of effort in providing you with a 24/7 real-time overview of your fulfilment process. With our dashboard application our clients always have the latest insight into the fulfilment process. And in the Fulfillment portal you have access to all (daily/weekly/monthly/yearly) fulfilment reports.

Benefits of Fulfilment with Salesupply

Our global e-commerce fulfilment network spans 27 centers across 3 continents, providing local services worldwide. This infrastructure reduces delivery times and costs, allowing e-commerce companies to offer fast, affordable delivery globally, all managed through a single, integrated platform that keeps you fully informed. With Salesupply, you can compete locally everywhere, benefiting from fast delivery at local rates. Our centralized platform offers one point of contact and one invoice, ensuring streamlined operations. Our fulfilment location in Sweden is part of this extensive network.

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Fulfilment Sweden FAQs

Outsourcing fulfillment could benefit many growing ecommerce businesses. Here are some key benchmarks to check if your business is ready to outsource fulfilment to a third party (3pl) such as Salesupply:

For Salesupply, it is crucial that our clients are ‘in control.’ It is only then that the cooperation can be truly successful. This is how:

Every morning, Salesupply checks the orders from the previous day (the same day for same-day delivery): have all these orders been properly processed and dispatched? If not, we immediately indicate in our feedback to the client why these orders have not been sent, so that they can inform the consumer in time. This way, the client and the consumer are kept informed of the progress at all times and as a result, the fulfilment process has a positive impact on your customer experience.

For Salesupply, the optimal customer experience is one of the spearheads in the cooperation. The fulfilment process is customized as much as possible so that it fits in perfectly with your brand and positioning.

Read this article for an extended answer on the questions above. Would you like to know more about how we handle your orders as a fulfilment provider.
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Combining our other services with fulfilment

At Salesupply, we not only offer outsourcing fulfilment services, but also comprehensive options for outsourcing your returns service. Salesupply’s international returns service allows you to offer a local return address to your customers in 25 countries, including Sweden.

In our return hubs, we can handle testing and destruction of the returned products in addition to local processing and storage.

At Salesupply, we also provide exceptional customer support in Sweden. Our dedicated team offers native customer service in Swedish, ensuring clear and effective communication. We are available on workdays during the day and evening, as well as on weekends, to meet your needs. Additionally, we offer flexible solutions for peak seasons, allowing you to outsource only your customer service overflow, ensuring seamless support during high-demand periods.

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