Interview with Zalando: Care for Customers and Partners

Facts and figures

Customer satisfaction is one of the main cornerstones of Zalando's organisation. Making that extra effort to keep the customer happy is one of the main aspects of customer care. According to Zalando, customer satisfaction is a team effect. Everyone has to work at their best to deliver an excellent service. It does not matter whether you are working in the fulfilment department or in customer care.

Spotlight on 2018 and beyond consumer ecommerce search

Facts and figures

In 2018 two types of search will dramatically change the way we will search on-line in the future, with many consumers using image-based and voice activated search for the first time, it is estimated that 50 percent of all search will be done using these two by 2020. 
These two types of search are dramatically changing the way that we will be searching on-line in the future, voice search and photo-shopping. Companies that integrate these trends into their digital strategies could be richly rewarded. Photoshopping As image analysis automation becomes standard in mobile devices, consumers will be able to take a picture of an object then search for that exact p

Cross-Border Ecommerce to CHINA | WEBINAR

Facts and figures

Following the success of our recent Cross-Border Ecommerce to China Webinar, we have had a number of requests to make it live for those who missed our or those who want to recap on the experts insight on how businesses can thrive in the Chinese Ecommerce market.  We coved status and developments in the Chinese Ecommerce market, social media including WeChat, routes to market with pros and cons, a


Facts and figures

Despite the limitless opportunities that China are offering, expanding your business to a foreign country can be intimidating and overwhelming, especially for SMEs. There are many factors to consider, from regulatory compliance to routes to market, to name a few.At Salesupply, we're helping clients expand their business to China via our Check Out 2 China programme. To find out what specific chal


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