01223 790 538 
07.03.2019
The family business HIRMER is the largest, exclusively male-fashion house in the world. HIRMER GROSSE GRÖSSEN (HIRMER BIG AND TALL), which is part of the HIRMER Group, offers high-end fashion for men with non-standard sizes globally. They started…
21.02.2019
We Are Pentagon is a specialist online marketplace provider. The company’s founder, Laurence Guy, has first-hand experience with the challenges of selling on marketplaces. In 2015, they undertook a strategic review which resulted in a three-year…
15.02.2019
Mind the Gap Think back to your own last two purchases online? How was your experience? What were your expectations? Were you satisfied? Of my last two purchases, I bought some…
25.09.2018
With worldwide ecommerce sales expecting to hit an annual total of $4.5 trillion plus by 2021 (Statista), 2018 is set to be the most competitive holiday season yet - but are you ready for the sales to begin...? First of all…
07.09.2018
In my previous post (click link to view), I discussed a few factors which may affect how a customer perceives the customer service that they receive from an organisation. I discussed psychological theories such as ‘negative…
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