MOSER Trachten is Bavaria’s largest costume designer, and an expert in the field of brick-and-mortar retailing. Marco Manigk, online shop manager and head of e-commerce, brought the company forward by introducing online business. Their decision to invest in online e-commerce paid off; the e-business increased and the company has doubled its shipping volume since the introduction of Descartes pixi* (Warehouse Management System).
A WMS automates internal processes and reduces costs immediately. The most important processes such as: order import, payment processing and shipping & return are simplified. Some examples Descartes pixi* WMS helped MOSER Trachten achieve: correct inventories, 100% shipments of ordered items, 90% of the orders shipped within 24 hours, reduced return-rate, increased customer satisfaction and employee-productivity has increased as well.