Online Store Management
All e-commerce companies operating in foreign markets must comply with the local legal regulations. With Salesupply, our experts can advise clients to meet the parameters of the local e-commerce laws.
From each of our office locations we offer local VAT registration services. By liaising with local authorities, we make sure your company is registered for sales tax in each trading country. As your VAT agent, we will continue to act on your behalf, handling tax returns on a month-by-month or quarterly basis.
Using our customer management system, our native-speaking customer service representatives are able to handle incoming calls, emails and live chats in your customers' native language. Through extensive product training, our experienced and professional team will be able to provide all the information your customers need to make their purchase decision.
Our order management system, ShopCtrl, can be easily integrated with your online store platform. It allows you to monitor the complete fulfilment process with ease, from the order being placed to the order being received by the customer. As well as inventory management, ShopCtrl also produces sales invoices, packing slips, and sales reports, ensuring your fulfilment process is well managed. When integrated with the ShopCtrl customer management system, your customer support team will be able to advise customers on the status of their order within seconds.
International Return Management Service
E-retailers selling overseas through amazon or other marketplaces can now use our local office addresses as a return address for overseas customers. Once recieved you will be immediately notified of the return, after which our local teams can consolidate all your returns together and send them back to you in bulk.