Hans Siebum

Man in blue suit holding a tablet displaying a network of people with in the middle the word Outsourcing

How to find the best call centre outsourcing partner

White closed sign on a door

Conversion Optimisation? Focus on customer serviceopening hours

Customer-service-blog-headereeeeee-01-compressed-150x150

Call Centre Management for Small Business – What You Need to Know

expert-header3-01-ver2-compressed-1024x678

Expert relies on Salesupply for supporting its online customers

Person holding a mobile phone displaying Shopify Customer Service with next to it 4 out of 5 stars filled in

3 tips for improving customer service in your Shopify store

Customer service representative with headset in the office smiling at the camera and giving a thumbs up

Six ways to improve your ecommerce customer service

Hand holding a pen pointing to a question mark that is filled with question words

Customer service outsourcing: The 4 most frequently asked questions

Person pressing a red tag attached to a heating pillow to turn it on

How Stoov® is expanding internationally with customerservice from Salesupply

Woman sitting behind laptop with a shocked face looking at the camera

How online fashion retailers trigger a WOW effect for their fashion customers at every step of the customer journey

Man in black shirt smiling at camera

Hans Siebum

Managing Director / Director Customer Service

Hans Siebum has 15 years of international ecommerce customer care experience. He developed the customer service branch of Salesupply from 3 languages into an innovative market leading service covering 26 languages on 3 continents. Hans knows the challenges and the critical success factors of international ecommerce customer service and is a valued sparring partner for entrepreneurs and management teams across the globe. Currently he is spearheading the integration and development of AI within Salesupply