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Study: Cost pressure impacts Post-Purchase service of ecommerce top 100 in Germany

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AI-Enabled Ticketing Systems in Ecommerce Customer Service

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Salesupply partners with Tracey to further optimise the post-purchase process

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How do you choose a location for your E-Fulfillment Centre?

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The best practice in e-commerce returns is to automate

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Selecting a good returns policy in international e-commerce, this is why (Update 2023)

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Expert named Best Customer Service Provider of 2023 by Wirtschaftswoche

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4 ways to scale your e-commerce customer service

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How to handle Preorders for E-Commerce stores